---
title: Baumanagement | Fully close the app
description: Learn how to completely close and restart the Baumanagement-App to resolve issues.
---
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# Baumanagement | Fully close the app
## Learn how to completely close and restart the Baumanagement-App to resolve issues.
If you experience display issues on your iPad, such as the app freezing or becoming unresponsive, clearing the cache may resolve the problem. There are three methods for clearing the cache – start with Method 1 and only continue to the next method if the previous one did not help.
**Method 1: Close the App & Open the Maps App**
1. Completely close the app To fully close our app, slowly swipe your finger from the bottom edge of the screen toward the middle. A list of all currently open apps will appear. Swipe our app upwards to close it. Then tap on the blurred background area.
2. Open the Maps app and calculate a route Now open the Maps app and calculate any route. This helps clear the iPad's cache.
3. Reopen the app Once the route has been calculated, you can close the Maps app and reopen our app. Everything should now display normally again.
**Method 2: Close the App & Open the Camera App**
1. App vollständig schliessen Again, slowly swipe your finger from the bottom edge of the screen toward the middle. Swipe our app upwards in the app overview to close it, then tap the blurred background area.
2. Open the Camera app and take a photo Now open the Camera app and take a photo. This also helps clear the iPad's cache.
3. Reopen the app After taking the photo, you can close the Camera app and reopen our app. Everything should now display normally again.
**Method 3: Close the App, Open the Camera App & Disconnect the Network Connection**
1. Completely close the app Again, slowly swipe your finger from the bottom edge of the screen toward the middle. Swipe our app upwards in the app overview to close it, then tap the blurred background area.
2. Open the Camera app and take a photo Open the Camera app and take a photo to clear the cache. Then close the Camera app.
3. Disable the network connection Swipe down from the top-right corner of the screen to open the Control Center. Disable the network connection there:
1. Tap the Wi-Fi icon to disconnect the Wi-Fi connection.
2. If the iPad uses a SIM card, also enable Airplane Mode by tapping the airplane icon.
4. Open the app in offline mode Open our app without an internet connection. This will stop all active processes and pause all scripts. You can close the message "Turn off Airplane Mode or use Wi-Fi for data access" by tapping "OK". Then, while still offline, tap "Baumanagement-App", which is listed under your company name.
5. Re-enable the network connection Swipe down again from the top-right corner to open the Control Center. Tap the Wi-Fi or airplane icon to restore the internet connection.
6. Restore the connection The connection should now work properly again, and the app should no longer freeze.
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- [Tips & Tricks](https://support.realview.ch/en/wissensdatenbank/tips-tricks?hsLang=en#main-content)
- [Baumanagement](https://support.realview.ch/en/wissensdatenbank/tips-tricks?hsLang=en#baumanagement)
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- [Baumanagement](https://support.realview.ch/en/wissensdatenbank/import-templates?hsLang=en#baumanagement)
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- [Claris FileMaker](https://support.realview.ch/en/wissensdatenbank/updates?hsLang=en#claris-filemaker)
- [Baulogistik](https://support.realview.ch/en/wissensdatenbank/updates?hsLang=en#baulogistik)
- [Baumanagement](https://support.realview.ch/en/wissensdatenbank/updates?hsLang=en#baumanagement)
- [Protokoll](https://support.realview.ch/en/wissensdatenbank/updates?hsLang=en#protokoll)
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- [Claris FileMaker](https://support.realview.ch/en/wissensdatenbank/error-messages?hsLang=en#claris-filemaker)
- [Baumanagement](https://support.realview.ch/en/wissensdatenbank/error-messages?hsLang=en#baumanagement)
- [Protokoll](https://support.realview.ch/en/wissensdatenbank/error-messages?hsLang=en#protokoll)